Privacy Policy

Security and protection of your personal data is our priority

General Provisions

This Privacy Policy (hereinafter referred to as the "Policy") is developed by Refunds from scammers (hereinafter referred to as the "Company") in accordance with the General Data Protection Regulation (GDPR) and the current data protection legislation of Sweeden. The document defines the procedure for collecting, processing, storing, and protecting personal data provided by users when visiting our website and using the Company's services.

This Policy is a public document and is available for review by any visitor to our website. By using our website and providing your personal data to us, you confirm that you have read, understood, and agree with the terms of this Policy.

Key Terms

The following key terms are used in this Policy:

  • Personal Data — any information relating directly or indirectly to a specific or identifiable individual (data subject).
  • Processing of Personal Data — any action or set of actions performed on personal data, including collection, recording, systematization, accumulation, storage, clarification, extraction, use, transfer, anonymization, blocking, deletion, and destruction.
  • Data Controller — a state authority, municipal authority, legal entity, or individual organizing and carrying out personal data processing independently or jointly with other persons.
  • Data Subject — an individual who is directly or indirectly identified or identifiable through personal data.

Collection and Processing of Personal Data

Refunds from scammers collects and processes the following categories of personal data:

  • Identification Data: first name, last name, middle name, identity document details.
  • Contact Information: address, phone number, email address.
  • Company Data: company name, organizational and legal form, registration data, employee and officer information.
  • Request Information: content of inquiries, history of legal services provided, information on concluded contracts.
  • Technical Information: IP address, website visit data, browser and device information, cookies.

Purpose of Processing Personal Data

Refunds from scammers collects and processes personal data exclusively for the following purposes:

  • Identifying users and providing access to website features;
  • Providing legal services, fulfilling contractual obligations to clients;
  • Informing about new services, changes in legislation, events, and activities;
  • Improving the quality of services and website functionality;
  • Conducting statistical research to optimize company operations;
  • Complying with the requirements of German and European Union legislation.

Legal Basis for Personal Data Processing

The processing of personal data by the Company is based on the following legal grounds:

  • Consent of the data subject for the processing of their personal data;
  • The necessity of processing for the performance of a contract to which the data subject is a party;
  • Fulfilling legal obligations imposed on the Company by German and European Union legislation;
  • Protection of vital interests of the data subject or another individual;
  • Legitimate interests of the Company, provided these interests do not infringe on the rights and freedoms of the data subject.

Transfer of Personal Data to Third Parties

Refunds from scammers does not transfer personal data to third parties without the consent of the data subject, except in the following cases:

  • The transfer is necessary for the performance of a contract with the data subject;
  • The transfer is required by German or European Union legislation;
  • The transfer is made based on a court order;
  • The transfer is necessary to protect the life, health, or other vital interests of the data subject or others.

Rights of Data Subjects

In accordance with GDPR and German data protection law, data subjects have the following rights:

  • Right to Information — the right to receive information about the processing of their personal data;
  • Right of Access — the right to obtain a copy of their personal data;
  • Right to Rectification — the right to request correction of inaccurate or incomplete personal data;
  • Right to Deletion — the right to request deletion of personal data under certain circumstances;
  • Right to Restrict Processing — the right to request restriction of processing of personal data;
  • Right to Object — the right to object to the processing of personal data;
  • Right to Data Portability — the right to receive personal data in a structured, machine-readable format;
  • Right to Withdraw Consent — the right to withdraw consent for processing personal data at any time.

Data Retention Period

Refunds from scammers stores personal data only for as long as necessary to achieve the purposes for which it was collected or to comply with legal requirements. After this period, personal data will be destroyed or anonymized.

Measures for Protecting Personal Data

Refunds from scammers takes necessary and sufficient organizational and technical measures to protect personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, and other unlawful actions by third parties. The Company continuously improves personal data protection methods in accordance with advanced technologies and legal requirements.

Changes to the Privacy Policy

Refunds from scammers reserves the right to make changes to this Privacy Policy. When changes are made, the date of the last update will be indicated on this page. We recommend checking this page regularly to review the current version of the Policy.

Contact Information

If you have any questions regarding this Privacy Policy, the processing of your personal data, or if you wish to exercise your rights regarding personal data, please contact us by phone or through the feedback form on our website.